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Take Control Of Your Own Online Reputation

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Do you have negative reviews or comments about your business in Hong Kong showing up in searches results?

It takes many years of hard work and dedication to build a business that people trust and respect; however, it only takes as little as one negative review to destroy what you have spent years building.

What is Online Reputation Management?

Online Reputation Management (ORM), a sub-category of our core SEO services, is basically SEO on steroids. It is a way to control what shows up in search results when people search for you or your business – The process of promoting and pushing up positive things about your business and pushing down the negative things on the search engine ranking pages (SERPs). Our target is to remove all negative results from the SERPs and replace them with positive results which reflect the true colors of your business through SEO.

Let people see the positive/real side of your business and not the negative parts raised by the minority.

NJL Marketing, the premier HK SEO Agency will help your business look its best.

Why does your business need ORM?

Unfortunately, people are more inclined to publicize their bad experiences rather than their good ones (maybe because the emotion of anger and disappointment can often be bigger than the one of joy).

These reviews could be from a genuine customer who just happened to have a one-off bad experience with your business on a bad day or you just happened to serve an unreasonable customer, which, unfortunately, happens.

It can be purely out of bad luck. Could be something that got blown way out of proportion as well.

Negative reviews can also be placed by jealous competitors.

Sadly, we live in a world where people can hide behind a screen and say whatever they want whenever they want without truly identifying themselves. This kind of damage can be done often without repercussions for the one doing the damage. The worst part is the things we claim don’t even have to be true.

Without a face-to-face confrontation, these so-called “keyboard warriors” can easily hurt others without consequence.

As a business owner, we understand how hard it is to give customers the best experience 100% of the time. We also understand how hard it is to hear the voices of the ones who have had a bad experience. However, we have to appreciate the negative feedback as well.

The Process

Let our ORM team in Hong Kong help your business look its best.

Our Services

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Contact Us

  • #1104A, 11/F, Crawford House, 70 Queen’s Road Central, Central, Hong Kong
  • +852-8191-1125

Hours

  • Mon – Fri: 09:00 – 19:00
    Sat & Sun: By Appointment Only
    Public Holidays: By Appointment Only

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